HOW TO GET IT
We know that you will want to use your products straight away so we have a speedy delivery service and it’s FREE to the UK Mainland for orders over £60. We use a secured courier service to ensure safe delivery. You will of course be able to track your item so you know when to expect delivery.
WHAT'S THE COST?
Next day delivery on order before 12pm – £5
In store collection – Free
Please note: For Next Day Delivery orders placed before 12pm on Friday will be delivered on Monday, orders placed after 12pm on Friday will be delivered on Tuesday.
IF IT’S NOT QUITE RIGHT
We really hope that you love your new products as much as we do but if you would like to return unused and unopened products within 14 days, we will refund you in full, minus shipping costs, no questions asked.
If you have opened and used a product and you are not happy (we’re sure you will be) then please get in touch. We know about skin and would like to help you to achieve amazing results. One of our skin experts will help and advise you before swapping or returning an item if it is not right for you.
All products are checked for quality before shipping but if packaging is damaged or faulty, we will happily refund or replace your item, no questions asked.
HOW TO RETURN
Please email or call to arrange a return before posting back your item.
T: 0800 9993123
Grass Roots Skin Ltd,